Returns & Exchanges

How it Works

1. Select an item to return

2. Get a refund confirmation

3. Print your shipping label

Return Policy and F.A.Q.

21 Days just in case.

How do I return my order?

All items must be in like new condition, unwashed, unaltered in the same condition in which you received with tags attached. Jungmaven offers free return shipping on all U.S. exchange orders and store credits. Customer is responsible for the $7 return ship fee on all return orders, fees will are deducted from final refund. Learn more.

International orders contact customerservice@jungmaven.com.

How soon will I get my refund?

Allow 5 to 7 days to process once we receive your return. Upon inspection, refunds typically complete within 48 to 72 hours.

Exchanges

For Exchanges choose by size and/or color by availability via the returns center. Include your pack slip and a detailed note to facilitate processing.  Exchanges for other styles receive a store credit/gift card to use for your exchange order.  

If you would like a store credit, request a refund when prompted and state in the comments box store credit. A store credit jungmaven.com gift card will be sent via email. Free shipping on all exchanges or store credits/gift cards.

What items are non-refundable?

  • Items marked as final sale
  • Free gifts or promotional items with retail value
  • Masks
  • Apothecary items
  • Gift cards
  • Select intimates
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