Returns & Exchanges

How it Works

1. Select an item to return

2. Get a refund confirmation

3. Print your shipping label

Return Policy and F.A.Q.

How do I return an order?

We want to make sure you are totally psyched with your purchase. Jungmaven gladly accepts returns of unworn, unwashed and undamaged merchandise in the same condition in which you received it within 21 days of purchase.


Jungmaven offers free return shipping on all U.S. exchange orders. Customer is responsible for the $7 return ship fee on all return orders, fees will are deducted from final refund. 

International order, please contact customerservice@jungmaven.com Thank you!

How soon will I get my refund?

Please allow 5 to 7 days to process a return. Once your items are inspected, you'll get your refund typically within 48 to 72 hours.

Exchanges

If you would like to exchange your item you will be prompted to do so. You my select return or exchange and will have the option of choosing another size and/or color. To exchange for another style please send back as a return. Include in the notes style, color and size desired. Also include your packing slip with detailed notes to expedite processing

If you would like a store credit, please request a refund when prompted and simply state in the comments box that you’d like a store credit. We will issue you a credit by email.

Jungmaven offers free shipping on exchanges and will refund the $7 shipping fee on any returns in exchange for site credit. 

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
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